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Behavioural Health Crisis Coordination, Bed Registry, and Housing Referral Management IT Platform

Overview


Software, Web & Mobile Development
Hawaii, United StatesPosted: August 4, 2026Deadline: August 17, 2026

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SUMMARY


Hawaii seeks an IT platform to coordinate behavioural health crises, manage psychiatric and residential bed availability, and administer housing referrals. The solution must support clinical eligibility, forensic and judiciary workflows, API integrations, analytics, implementation, and continuity-of-care notifications.

KEY REQUIREMENTS


TIMELINE


Questions, comments, and submissions must be submitted by August 17th, 2026.

QUESTION DEADLINE


August 17, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


State Of Hawaii Department Of Health Adult Mental Health Division

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The procuring organization seeks a vendor to provide an IT platform supporting behavioural health crisis coordination, bed registry management, housing referrals, and continuity-of-care workflows in Hawaii. The platform is expected to support Hawaii Cares 988 workflows, mobile crisis team routing, real-time notifications, multi-provider referral escalation, housing referral intake, document uploads, vacancy management, housing outcomes reporting, and automated rejection of incomplete referrals.

The solution must provide real-time, bed-level inventory for psychiatric, stabilization, and residential programs, including temporary holds, offline status management, waitlists, and queue management. It must also support Category I, II, and III AMHD eligibility logic; automated ICD and DSM diagnostic verification; PIER and CCS routing based on clinical criteria; forensic consumer flagging; and STATE Judiciary documentation workflows, including placement address verification, stabilization bed routing, and hospital return tracking.

Additional requirements include API-based interoperability, real-time dashboards for bed utilization, referral history, denials, and geographic trends, as well as project governance, staffing, implementation timelines, data migration support, training, onboarding, and discharge planning with continuity-of-care notifications.

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Frequently asked questions


When is the submission deadline?
This RFP closed on August 17, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by State Of Hawaii Department Of Health Adult Mental Health Division. The work is located in Hawaii, United States.
Who is a good fit for this opportunity?
  • Healthcare IT software provider with behavioural health and crisis-care experience
  • Demonstrated expertise in bed registries, referral management, and housing placement platforms
  • Experience integrating clinical, judiciary, emergency response, and human services systems through APIs
  • Strong capabilities in eligibility rules, diagnostic verification, dashboards, and real-time workflow automation
  • Proven implementation team providing data migration, training, onboarding, governance, and ongoing support
  • Experience delivering secure platforms for public-sector or statewide healthcare programs

Analysis generated by Settle AI from the source RFP.

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