Automated System for Victim Notification
Location:
New York, USA
Posted on:
Jan 13, 2026
Deadline:
Mar 6, 2026
Summary:
New York seeks a vendor for a multilingual automated victim notification system with 24/7 availability.
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(1) Vendor needs to provide automated system for victim notification.– An automated victim information and notification system that is available 24 hours a day, seven (7) days a week, with notifications to be made via phone call, email, and/or text.– System must be available to users in (at minimum) English, Spanish, Chinese, Haitian Creole, Russian, Bengali, Korean, Yiddish, Italian, Arabic, Polish, French, and Urdu. Access for speakers of other languages must be coordinated by the vendor as needed.– System must be able to provide notification of events that include discharge from sentence, release, escape, death, transfer to furlough or work release, and/or transfer to other state or federal agency, as well as return to agency custody.(2) All questions must be submitted no later than January 27, 2026.(3) The contract period will be for five years.
