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Audiovisual and Video Teleconferencing Systems Maintenance and Support Services

Overview


IT Support, Hardware & Networking
Upton, New York, United StatesPosted: August 12, 2026Deadline: August 25, 2026

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SUMMARY


Brookhaven National Laboratory seeks audiovisual and video teleconferencing maintenance and support services for its Cisco, Poly, and related AV/VTC infrastructure. Required services include preventive maintenance, diagnostics, technical support, software maintenance, and warranty coordination.

KEY REQUIREMENTS


TIMELINE


Offers are due by August 25th, 2026, at 4:00 PM EDT.

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Department Of Energy

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DESCRIPTION


The government authority at Brookhaven National Laboratory in Upton, New York, seeks a contractor to provide comprehensive maintenance and support services for its existing audiovisual and video teleconferencing infrastructure. The systems include Cisco, Poly, and associated AV and VTC equipment deployed throughout the laboratory.

Services are expected to include preventive maintenance, technical support, remote diagnostics, software maintenance, warranty coordination, and related support for the agency's AV and VTC systems. Vendors must submit all questions by August 25, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 25, 2026.
Who issued this RFP?
It was issued by Department Of Energy. The work is located in Upton, New York, United States.
Who is a good fit for this opportunity?
  • Experienced audiovisual and video teleconferencing systems maintenance provider
  • Certified or highly experienced with Cisco, Poly, and related AV/VTC technologies
  • Capable of providing preventive maintenance, remote diagnostics, and technical support
  • Experienced supporting distributed infrastructure across large government or laboratory facilities
  • Able to coordinate software maintenance and equipment warranty services

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