When is the submission deadline?

This RFP closed on September 11, 2026 and is no longer accepting submissions.

It was issued by Acc/Sg Directorate. The work is located in Hampton, Virginia, United States.

Who is a good fit for this opportunity?

Audio visual and teleconference systems support provider. Experience with VTC and secure SVTC environments. Capable of remote programming, troubleshooting, repairs, and parts replacement. Able to provide 8x5 telephone support and on-site services in Hampton, Virginia. Experienced in software and firmware upgrades for conferencing systems.

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Audio Visual and Teleconference Support Services

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Overview

Construction, Facilities & Maintenance

Hampton, Virginia, United StatesPosted: August 26, 2026Deadline: September 11, 2026

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SUMMARY

A government authority in Hampton, Virginia seeks support for VTC and SVTC systems, including on-call assistance, troubleshooting, repairs, programming, and upgrades. Services will include both remote and on-site support.

KEY REQUIREMENTS

Must provide full-service maintenance coverage 5 days a week
Must provide 24/7 support for primary services
Must acknowledge service requests within two business hours
Must provide properly trained support technicians
Must comply with FAR 52.204-14 Service Contract Reporting Requirements
Must obtain base identification and vehicle passes for personnel
Must provide an electronic Service Call Report after each maintenance call
Must perform two preventative maintenance site visits per performance period

CONTRACT DURATION

12 months

TIMELINE

Questions are due by August 28th, 2026.

Responses will be provided by September 3rd, 2026.

Offers are due by September 11th, 2026.

Period of performance begins September 18th, 2026.

QUESTION DEADLINE

August 28, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Acc/Sg Directorate

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DESCRIPTION

A government authority in Hampton, Virginia is seeking a vendor to provide audio visual and teleconference support services for its Video Teleconferencing (VTC) and Secure Video Teleconferencing (SVTC) systems.

Services are expected to include on-call assistance, remote support, on-site troubleshooting, repairs, and replacement of parts as needed. The vendor will also provide remote programming management, including 8x5 telephone support and remote programming to evaluate reported issues, as well as software and firmware upgrades when required to resolve problems.

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Frequently asked questions

When is the submission deadline?: This RFP closed on September 11, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by Acc/Sg Directorate. The work is located in Hampton, Virginia, United States.
Who is a good fit for this opportunity?: Audio visual and teleconference systems support provider
Experience with VTC and secure SVTC environments
Capable of remote programming, troubleshooting, repairs, and parts replacement
Able to provide 8x5 telephone support and on-site services in Hampton, Virginia
Experienced in software and firmware upgrades for conferencing systems

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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Audio Visual and Teleconference Support Services (Closed) | Settle RFP Hunter