Animal Shelter Management Software
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Evaluation Process: August 2026
Projected Award Date: October 2026
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Miami-Dade County
DESCRIPTION
The agency is seeking a vendor to provide a comprehensive animal shelter management software solution. The selected solution must include all necessary software licensing, implementation, integration, configuration, data conversion, training, as well as ongoing maintenance and support services. The platform is required to operate on the latest version of Microsoft Server as the operating system and utilize SQL Server as the database management system, with a web server technology at least version 2019 or later.
Key elements of the solution must include customizations for payment interfaces, reporting, as well as contract and program management. System interfaces should allow for integration with the agency’s call center and third-party platforms such as Found Animal and Petco Love Lost. The software should support multiple animal welfare workflows, including Trap-Neuter-Vaccinate-Return (TNVR), rescue, adoption, and foster programs. An integrated online payment solution for licensing tags is required to streamline citizen access and enhance operational efficiency. Additional functionalities should include database integration, customizable search fields, secure data transmission, and robust transaction logic for reporting and reconciliation.
The system must be capable of managing all business processes associated with a pet population as large as 1,500. This includes shelter operations, pet intake, adoptions, humane animal enforcement, veterinary services, foster care, licensing, and additional shelter programs such as pet retention and managed intake. Comprehensive reporting tools are necessary, allowing the agency to create custom reports based on all system data to support operational needs.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 15, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Miami-Dade County. The work is located in Miami, Florida, United States.
- Who is a good fit for this opportunity?
- Experience developing animal shelter or nonprofit management software
- Expertise in Microsoft Server and SQL Server-based applications
- Proven track record of large-scale software implementations for public agencies
- Capability to integrate with third-party animal welfare and call center platforms
- Strong background in training, support, and custom reporting solutions
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.