An organization in Quebec is seeking a hosted animal care documentation system designed to efficiently manage and document animal care activities. The system must be hosted on secure servers, managed by the vendor, and feature a user-friendly and intuitive interface to ensure ease of use across a wide range of users. It should accommodate at least 100 users initially, with the flexibility to increase user numbers as needed in the future.

Key requirements include robust search and reporting capabilities, allowing users or administrators to search for terms within multiple fields and access the contents of uploaded text-based documents. The system should enable the generation of printable reports in various formats and maintain a fully indexed and audited recordkeeping process. Additionally, it must store all records for a minimum of ten years or for a duration specified by an administrator.

Workflow automation is a critical component, enabling automated task assignments, workflow steps, and the generation of notifications. Both administrators and users should have the ability to upload documents, with support for at least PDF and Microsoft Word file formats. This solution aims to enhance the efficiency and oversight of animal care documentation through comprehensive digital tools.