Accounts Receivable Outsourcing Service
Overview
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
RFP Issued: April 17th, 2026
Q&A Documents Due: April 24th, 2026
Denver Health Answers Due: May 1st, 2026
Vendor Proposals Due: May 15th, 2026
Shortlist Decision Announced: May 20th, 2026
Vendor Presentations from Finalists: May 27th - June 5th, 2026
Award Date: June 12th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Denver Health And Hospital Authority
DESCRIPTION
The selected vendor will provide comprehensive accounts receivable outsourcing services to support the revenue cycle team in areas such as claim resubmission, claim edits, underpayments, denials, appeals, adjustment identification, statement processing, and handling telephone inquiries for a targeted subset of accounts.
Specifically, services include resolution of hospital commercial insurance accounts with outstanding balances between $5 and $2,000, aged over 35 days from billing with a 10-day payment grace, as well as all physician Medicare and commercial accounts with outstanding balances over $5 and up to $500, also aged 35+ days from bill date and the same grace period. Physician Medicaid accounts ($5–$500, aged 45+ days), Medicaid and commercial dental claims ($5–$500, aged 35+ days), and both uninsured and post-insurance patient-responsibility hospital and professional self-pay accounts are also included. Initial service placements will focus on the inventories held by previous vendors, with the expectation of measurable improvements in claim resolution, turnover, and net revenue.
All questions regarding this RFP must be submitted by April 24, 2026.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on May 15, 2026 and is no longer accepting submissions.
- What is the budget for this RFP?
- Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.
- Who issued this RFP?
- It was issued by Denver Health And Hospital Authority. The work is located in Denver, Colorado, United States.
- Who is a good fit for this opportunity?
- Experience in healthcare accounts receivable management
- Proven success with claim resolution and revenue cycle optimization
- Capabilities in managing multi-payer and self-pay accounts
- Familiarity with Medicare, Medicaid, and commercial insurance billing
- Strong presence or partnerships in Colorado
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