When is the submission deadline?

Submissions are due June 19, 2026. Questions must be submitted by June 19, 2026.

It was issued by Department Of The Air Force. The work is located in Andrews Afb, Maryland, United States.

Who is a good fit for this opportunity?

Proven expertise in developing or integrating advanced scheduling software for critical operations. Capability to deliver solutions compatible with Salesforce, ServiceNow, OutSystems, and AWS GovCloud. Experience with AI-driven user assistance and fatigue management features. Track record serving large public sector, government, or 24x7 operational clients. Ability to support secure and compliant deployments in sensitive environments.

24x7 Continuous Operations Intelligent Shift Scheduler Tool (Due June 19, 2026)

Overview

Software, Web & Mobile Development

Andrews Afb, Maryland, United StatesPosted: May 29th, 2026Deadline: June 19th, 2026

Fit Score

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SUMMARY

The State of Maryland is seeking information on automated, intelligent shift scheduling solutions that ensure equitable scheduling, integrate with major platforms, and offer advanced fatigue management for 24x7 operations.

KEY REQUIREMENTS

Must be capable of operating within Air Force networking and security boundaries
Must be accessible exclusively via AFNet (NIPRNet) connected workstations
Must utilize standard military CAC/PKI authentication
Must be cleared to handle Controlled Unclassified Information (CUI)
Must align with DAF enterprise software frameworks (Salesforce PSS, ServiceNow, OutSystems, or Cloud-Native Angular)
Must provide a robust sustainment model including a dedicated help desk or ticketing system
Must be able to ingest demographic data from MilPDS and A1 Data Landing Zone

TIMELINE

Questions due by June 19th, 2026.

Proposals due by June 19th, 2026.

QUESTION DEADLINE

June 19th, 2026

Issuing Agency

Department Of The Air Force

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

This Request for Information (RFI) seeks vendors to provide a 24x7 continuous operations intelligent shift scheduler tool. The desired solution should offer automated, intelligent scheduling with a rule–based logic engine to ensure fairness, equity, and balanced workload distribution. The system must rotate personnel through different shifts based on established unit rules to maximize workload balance and leadership exposure.

Key requirements include enforcement of mandated rest periods via automated fatigue alerts, as well as integration capabilities with platforms such as Salesforce Public Sector Solutions (Apex / Lightning Web Components/PSS), ServiceNow (JavaScript / Flow Designer), OutSystems (low-code platform), and AWS GovCloud (Angular frontend, node.js, or Java/Python microservices). The tool must also include a self–service portal for individual schedule management and shift swap requests, along with an AI-driven assistant to support education on shift optimization, fatigue management, and sleep health.

The RFI places particular emphasis on automation, user self–service, and compliance with rest and fatigue management policies for continuous operations environments.

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Frequently asked questions

When is the submission deadline?: Submissions are due June 19, 2026. Questions must be submitted by June 19, 2026.
Who issued this RFP?: It was issued by Department Of The Air Force. The work is located in Andrews Afb, Maryland, United States.
Who is a good fit for this opportunity?: Proven expertise in developing or integrating advanced scheduling software for critical operations
Capability to deliver solutions compatible with Salesforce, ServiceNow, OutSystems, and AWS GovCloud
Experience with AI-driven user assistance and fatigue management features
Track record serving large public sector, government, or 24x7 operational clients
Ability to support secure and compliant deployments in sensitive environments

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