Websites Remote Technical Support Services Using WordPress CMS

A California-based organization is seeking a qualified vendor to provide comprehensive remote technical support services for its websites utilizing WordPress Content Management System (CMS) or an equivalent platform. The contract will span a period of two years and encompasses a broad range of technical requirements.

The selected provider will deliver support for WordPress and related third-party modules, including installation, upgrades, configuration, troubleshooting, security, and performance optimization. Responsibilities extend to both front-end and back-end software development support, involving the troubleshooting and implementation of new or existing code, custom software design, and module customization.

Additional services required include database development and support such as configuration, troubleshooting, backups, and optimization, as well as server support for configuration and performance. The contract also calls for over-the-phone or web-based WordPress training sessions. API development services are included, covering design, implementation, documentation, testing, versioning, and security. This opportunity is suited for vendors with expertise in WordPress environments and related technical support functions.