Settle Intelligence
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February 9th, 2026: Letter of Interest deadline.
February 17th, 2026: Question submission deadline.
February 20th, 2026: Responses to questions posted.
March 3rd, 2026: Proposal submission deadline.
August 1st, 2026 - September 30th, 2036: Contract performance period.
1 month from contract execution: Project Plan due.
Prior to Go Live: Documentation due.
Ongoing: Training and Support/Maintenance.
Before and After Go Live: Testing and QA.
With Proposal: Security Compliance Documents due.
30 days post Go Live: Post Implementation Review due.
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
NeighborWorks America
A qualified vendor is sought to deliver comprehensive website development, hosting, migration, implementation, and ongoing maintenance services for the Counselor ax and Online Reporting Services (ORS) systems. The scope of work encompasses end-to-end management of hosting and data center services, including telecommunications, operating system and SQL Server database administration, routine backups, availability and performance monitoring, as well as automated log analysis.
The selected contractor will provide managed, host-based security services such as antivirus protection, host intrusion detection, and file integrity monitoring. The infrastructure must include dedicated or virtualized Windows environments that are capable of supporting the current transaction volumes. In addition, the contractor will ensure managed, redundant internet connections for both Counselor ax and ORS, employing redundant routers and firewalls to maximize service reliability.
Responsibilities also include administering the operating systems of all relevant servers, supporting the development team with application troubleshooting, and maintaining automated log analysis protocols. All system and environment metrics will be routinely reported for review, ensuring efficient and secure operation of the Counselor ax and ORS platforms.
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