UX Designer Consultant Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
The anticipated duration of services is from November 2nd, 2026 to November 1st, 2027.
ASHC may extend the contract with two possible one-year contract extensions from November 2nd, 2027 to November 1st, 2028, and from November 2nd, 2028 to November 1st, 2029.
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Alberta Social Housing Corporation
DESCRIPTION
The vendor will provide UX designer consultant services supporting a modernization initiative to enhance the delivery and management of housing programs in Alberta. The work includes the ongoing evolution of a Microsoft Dynamics 365-based CRM platform and the continued development of digital services, including the Partner Portal and other enterprise platforms.
The consultant will shape end-to-end user and service experiences, ensuring digital solutions are intuitive, accessible, and aligned with user needs, business objectives, and policy requirements. Responsibilities include developing user journeys and service blueprints and producing UX and UI design artifacts such as information architecture, user flows, wireframes, and interactive prototypes.
The contract period will be one year.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 14, 2026.
- Who issued this RFP?
- It was issued by Alberta Social Housing Corporation. The work is located in Edmonton, Alberta, Canada.
- Who is a good fit for this opportunity?
- UX design consultancy with experience delivering end-to-end digital service and product experiences
- Expertise in Microsoft Dynamics 365, CRM platforms, enterprise systems, and digital portals
- Skilled in user research, service blueprinting, information architecture, wireframing, and prototyping
- Experience designing accessible solutions aligned with public-sector policies and business requirements
- Demonstrated ability to support housing, government, or other complex regulated-sector programs
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.