When is the submission deadline?

Submissions are due July 28, 2026. Questions must be submitted by July 23, 2026.

It was issued by Employment And Social Development Canada. The work is located in Canada.

Who is a good fit for this opportunity?

Experience in UX and UI assessments for digital learning or training platforms. Proven track record supporting government or public sector clients. Capability to provide live technical support during regular business hours. Familiarity with accessibility standards and user testing tools.

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User Testing Experience Services

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Overview

Management Consulting & Admin Support

CanadaPosted: May 29th, 2026Deadline: July 28th, 2026

Fit Score

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SUMMARY

The government authority in Quebec seeks a vendor for UX and UI-focused user testing of learning solutions and training products, with technical support during business hours.

KEY REQUIREMENTS

Must demonstrate ability to perform accessibility conformance testing in accordance with CAN/ASC-EN 301 549:2024
Must demonstrate experience testing digital learning or eLearning content
Must demonstrate ability to test digital content using assistive technologies
Must demonstrate capacity to handle a minimum of 15 accessibility testing tasks per month
Must be a Canadian Supplier or a Supplier of an Applicable Trading Partner
Must have legal capacity to contract
Must comply with the Ineligibility and Suspension Policy
Must comply with the Code of Conduct for Procurement

CONTRACT DURATION

48 months

TIMELINE

Solicitation closes on July 28th, 2026.

A virtual kick-off meeting should be held within 15 calendar days of the contract award date.

QUESTION DEADLINE

July 23rd, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Employment And Social Development Canada

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in Quebec is seeking a vendor to provide comprehensive user testing experience services. The selected provider will evaluate learning solutions and training products through user experience (UX) and accessibility-focused user interface (UI) assessments. Responsibilities include facilitating access to digital platforms for live testing sessions and offering support for the submission of files and materials.

The vendor will also be required to troubleshoot minor compatibility or usability issues related to UX testing tools, ensuring a smooth testing process. Technical support must be available during regular business hours. The contract will be for a period of one year.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 28, 2026. Questions must be submitted by July 23, 2026.
Who issued this RFP?: It was issued by Employment And Social Development Canada. The work is located in Canada.
Who is a good fit for this opportunity?: Experience in UX and UI assessments for digital learning or training platforms
Proven track record supporting government or public sector clients
Capability to provide live technical support during regular business hours
Familiarity with accessibility standards and user testing tools

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