University Bookstore Management and Operation Service

Overview

Retail, E-Commerce & Consumer Goods

Baltimore, Maryland, United StatesPosted 4 days agoDeadline: May 25th, 2026

Fit Score

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SUMMARY

Seeking a vendor to manage and operate a university bookstore in Baltimore, Maryland, ensuring full-service operations and exceptional customer service for the campus community.

KEY REQUIREMENTS

Must have a minimum of five years of experience in bookstore operations
Must have an average gross of $750,000 over a five-year period
Must provide a performance bond equal to at least 100 percent of the annual guaranteed minimum
Must be compliant with the updated Title II regulations of the Americans with Disabilities Act
Must be registered on eMaryland Marketplace Advantage (eMMA)
Must provide insurance coverage including Commercial General Liability, Business Automobile Liability, Workers Compensation, and Cyber Security/Data Breach Insurance
Must provide a management plan and organizational chart
Must provide resumes for the Bookstore Manager, Executive Point of Contact, and transition Team lead

BUDGET

Estimate

$750,000 – $1,000,000

CONTRACT DURATION

60 months

TIMELINE

Issued: May 4th, 2026

Deadline for Questions: May 11th, 2026

Due Date for Proposals: May 25th, 2026

QUESTION DEADLINE

May 11th, 2026

Issuing Agency

University Of Maryland, Baltimore

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in Baltimore, Maryland is seeking a qualified vendor to provide comprehensive management and operation services for a university bookstore. The selected operator will be responsible for overseeing all aspects of bookstore operations, ensuring a full-service experience that leverages modern technology and delivers the highest caliber of services to the entire campus community.

Key responsibilities include deploying fully trained on-site employees to assist students, faculty, researchers, administrators, and visitors with accurate information and timely materials. The scope of work also covers all facets of printing, signage, and advertising related to bookstore functions, as well as the financial management required for a professional retail operation. The operator must prioritize excellent customer service and maintain a team experienced in bookstore operations at all times.

The contract will be awarded for a period of five years.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.