Unified Communications and Telephone System Technology Refresh Service
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFP Issued: September 28th, 2026
Deadline for Questions: October 7th, 2026
Responses to Questions Issued: October 9th, 2026
Proposal Due Date: October 16th, 2026
Evaluation / Interviews: October 19th – October 23rd, 2026
Notice of Intent to Award: November 4th, 2026
Anticipated Contract Start: November 9th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City and County of Butte-Silver Bow
DESCRIPTION
The government authority in Butte, Montana is seeking a qualified vendor to modernize its enterprise telephone and unified communications environment. The project will replace aging and unsupported endpoint hardware, update call-control infrastructure, expand unified communications capabilities, transition legacy carrier services to SIP-based services, improve call reporting and records preservation, and support compliance with emergency-calling requirements.
The selected provider will replace approximately 380 legacy IP desk phones, supply unified communications licenses for approximately 380 users, and provide desktop, softphone, mobile, and remote-work functionality for applicable users. The work also includes migrating physical telephone system servers and controllers to a supported virtualized environment, transitioning connectivity to SIP trunking, preserving existing telephone numbers and calling functionality, and enhancing call reporting and call-record retention.
Additional responsibilities include emergency calling and dispatchable-location support, security improvements, system resiliency and business continuity, installation and migration services, testing and acceptance, documentation, assessment, and project planning. Implementation should minimize disruption to County operations while maintaining or improving system availability, manageability, and resilience.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on October 16, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by City and County of Butte-Silver Bow. The work is located in Butte, Montana, United States.
- Who is a good fit for this opportunity?
- Telecommunications and unified communications integrator with enterprise voice modernization experience
- Expertise in IP telephony, SIP trunking, virtualized call-control platforms, and softphone deployments
- Demonstrated experience supporting E911, emergency calling, and dispatchable-location requirements
- Capable of migrating systems for public-sector or similarly operationally critical organizations
- Strong implementation, testing, documentation, security, and business-continuity capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.