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Telematics Support and Managed System Services

Overview


IT Support, Hardware & Networking
Fredericton, New Brunswick, CanadaPosted: July 13th, 2026Deadline: August 12th, 2026

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SUMMARY


A New Brunswick municipal entity is seeking a service provider to support, maintain, and enhance its existing fleet telematics system. The work emphasizes helpdesk support, system reliability, integrations, and operational improvement rather than replacement of the current platform.

KEY REQUIREMENTS


BUDGET

Estimate

$100,000 – $250,000

CONTRACT DURATION


60 months

TIMELINE


Advertise/Issue RFP: July 10th, 2026

Deadline to submit inquiries: August 5th, 2026

Closing Date: August 12th, 2026

Agreement(s) to commence: October 1st, 2026

QUESTION DEADLINE


August 5th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The City Of Fredericton

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DESCRIPTION


The issuing organization in New Brunswick, Canada is seeking a vendor to provide ongoing telematics support and managed system services for its existing municipal fleet telematics environment. This engagement is focused on service delivery, operational reliability, and continuous improvement rather than the procurement of a new telematics platform.

The selected service provider will be expected to support, maintain, and enhance the current telematics system within a complex municipal fleet setting. Required services include reliable helpdesk and technical support, account management, on-site and field support, system integration and configuration, data management and migration support, and broader operational support requirements.

The objective is to improve service delivery, system performance, data integrity, reporting capabilities, and overall operational effectiveness. The engagement also includes supporting integration with existing municipal systems and equipment, while enabling future growth such as the addition of new vehicles, hardware, and telematics features.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 12, 2026. Questions must be submitted by August 5, 2026.
What is the budget for this RFP?
Settle estimates the budget at $100,000 – $250,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by The City Of Fredericton. The work is located in Fredericton, New Brunswick, Canada.
Who is a good fit for this opportunity?
  • Fleet telematics services provider with managed support capabilities
  • Experience supporting complex municipal or public-sector fleet environments
  • Strong helpdesk, field support, and account management capacity
  • Expertise in telematics system integration, configuration, and reporting
  • Capability in data management, migration support, and system performance optimization
  • Ability to support scaling fleets, new hardware deployments, and feature enhancements

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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