(1) Vendor needs to provide ServiceNow development consultant service. – Provide one or more live or remote, hands–on demonstration of their product at a time and a date determined by the agency. – Work experience should include, but not be limited to: • Creation and Modification of forms, filters, reports, databases, notifications, UI policies, workflows, custom scripts, catalog items, record producers, surveys, inbound actions and ACLs • Data loading with transformation. • Upgrade assistance • General instance health support • API integrations • Consulting on ServiceNow implementation – Work to be performed may include smaller projects that involve: • Creation and Modification of forms, filters, reports, databases, notifications, UI policies, workflows, custom scripts, catalog items, record producers, surveys, inbound actions and ACLs • Data loading with transformation. • Upgrade assistance • General instance health support • API integrations (2) All the questions must be submitted no later than November 5, 2025. (3) The contract period will be for three years. (4) Pre–bid meeting will be held on November 4, 2025.