Senior System Engineer Service
Overview
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SUMMARY
DESCRIPTION
A government authority in Sacramento, California, seeks a senior system engineer to provide on-site services supporting the implementation, enhancement, configuration, customization, validation, technical support, defect resolution, dashboard development, and vendor and contract management of Software-as-a-Service (SaaS) systems. The contractor should have working knowledge of platforms such as ServiceNow, Salesforce, Electronic Content Management, Jama, and Riskonnect.
During system rollout, the contractor will build the infrastructure required for user access, including integration with an identity provider such as Entra ID, role-based access controls, IP whitelisting, conditional access policies, mobile device management profiles, and APIs or data pipelines connecting to internal systems and databases.
Before procurement, the contractor will evaluate vendor architectures, API capabilities, system compatibility, SOC 2 and ISO 27001 compliance, single sign-on readiness with Entra ID, and service-level agreements. Ongoing responsibilities include user lifecycle management, application and API monitoring, incident response, vendor support coordination, downtime communications, SaaS spend optimization, feature and update management, and quarterly user access compliance audits. All work must be performed on-site. Questions are due by September 7, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 16, 2026.
- Who is a good fit for this opportunity?
- Enterprise SaaS implementation and systems engineering firm
- Demonstrated experience with ServiceNow, Salesforce, and comparable business applications
- Expertise in Entra ID, SSO, IAM, RBAC, MDM, API integrations, and network security
- Experience evaluating SOC 2, ISO 27001, vendor architectures, and service-level agreements
- Strong on-site support capabilities in Sacramento, California
- Background in SaaS operations, incident response, license optimization, and compliance audits
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.