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City Of Asheville Water Resources Department

SCADA Support Services

Due
Nov 6, 2026
Questions due
Oct 23, 2026
Budget
$100,000 – $500,000
Estimate
Location
  • Asheville, North Carolina, United States
Posted
Oct 6, 2026

SUMMARY


A government authority in Asheville seeks comprehensive SCADA support for water system instrumentation and control operations. Services include programming, troubleshooting, cybersecurity, telemetry, documentation, calibration, emergency support, and system improvements.
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DESCRIPTION


The government authority in Asheville, North Carolina, seeks a vendor to provide ongoing supervisory control and data acquisition (SCADA) support for a water system. Services include technical integration and consulting, routine troubleshooting, emergency after-hours support, PLC and HMI programming, network security, software updates, and flexible technology solutions that improve instrumentation and control systems during failures and emergency situations.

The scope includes investigating, evaluating, calibrating, configuring, troubleshooting, and reporting on existing control systems. The vendor may also be responsible for functional descriptions, block diagrams, system response estimates, failover procedures, control and instrumentation panel design, drawings, submittals, construction support, wiring loop diagrams, as-built documentation, SCADA and report development, network topology and security, and troubleshooting existing and new instrumentation and control components.

Additional services include radio telemetry site surveys, design, installation, and configuration; routine cleaning and calibration of in-line process instrumentation; and urgent programming modifications. Questions must be submitted by October 23, 2026.

KEY REQUIREMENTS


  • Must hold an Electrical Contracting license in the state of North Carolina
  • Must be a Certified Schneider Alliance Industrial System Integrator with the Water and Wastewater Badge
  • Must hold Schneider Electric EcoStruxure Control System Certified certification
  • Must hold Schneider Electric EcoStruxure Plant Control Expert certification
  • Must have at least two staff members with Certified Automation Professional (CAP) certification
  • Must have at least two staff members with Project Management Professional (PMP) certification
  • Must have at least two staff members with Certified Ethical Hacker (CEH) certification
  • Must maintain a fully-staffed service facility within 120 miles of the project site
  • Must have experience with iFix version 5.8 and higher
  • Must be able to respond to on-site problems within 12 hours of notice

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TIMELINE


Issuance of RFQ: October 5th, 2026

Deadline to Submit Questions: October 23rd, 2026, 5:00pm

Qualifications Due: November 6th, 2026, 5:00pm

Projected Project Start: As soon as possible

Issuing Agency


City Of Asheville Water Resources Department

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
Submissions are due November 6, 2026. Questions must be submitted by October 23, 2026.
What is the budget for this RFP?
Settle estimates the budget at $100,000 – $500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City Of Asheville Water Resources Department. The work is located in Asheville, North Carolina, United States.
Who is a good fit for this opportunity?
  • SCADA, PLC, and HMI integration and support firm
  • Experience supporting municipal water or wastewater control systems
  • Expertise in industrial networking, cybersecurity, and radio telemetry
  • Capability to provide emergency after-hours response and urgent programming
  • Qualified instrumentation, calibration, panel design, and controls documentation team

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