(1) Vendor needs to provide VOIP installation and maintenance service.– To configure, format, and maintain the voice of internet protocol (voip) system to support telecom services.– A cisco VOIP solution for the agency site and detachments, provide expert guidance in configuration, network architecture, and implementation plan, assist with the deployment, and provide sustainment including routine maintenance and troubleshoot errors and defects.– This will require integration and interfacing into commercial systems both inside and outside the fence line including analog, copper, network, digital, and VOIP systems. – The implementation of the new system shall include the migration of all legacy systems to the new VOIP architecture with minimal impact. – This shall include a thorough review of the current VOIP and ISDN system.(2) The contract period will be for one year. (3) This bid is set aside for SBA Certified Women–Owned Small Business (WOSB) Program Set–Aside.