(1) Vendor needs to provide infrastructure monitoring tool.– Provide solution that provides comprehensive visibility into our infrastructure, identifies potential issues proactively, performs active monitoring including “Up/Down” and supports efficient infrastructure management and capacity planning– Agency is looking for an infrastructure monitoring tool to monitor network, server, and various other devices like routers, switches, and wireless access points (WAPs).• The platform should provide– Supports active monitoring (ping, interface, fan, power supply, temperature)– Supports core monitoring protocols (ICMP, SNMPv2/v3, WMI).– Provide performance monitors (CPU, memory, interface, Ping latency).– Ability to create alerts and tickets in ITSM tool, preferably ServiceNow.– Provide Passive monitors (SNMP traps, syslog, Windows event logs). – Provides ability to group monitors together and apply that group to a device or service.– Ability to suspend monitoring (maintenance mode) manually and on schedule.– Ability to suspend alerting due to device dependency.– Ability to suspend alerting due to scheduled maintenance (blackout) window.– Ability to export and provide various reporting capabilities. – Provide documentation detailing security of core infrastructure and systems hosted in that environment. – CMDB, directory service integration capabilities. – Provide flexibility to meet licensing changes annually to meet customer demands/usage.(2) All the questions must be submitted no later than January 6, 2026