RFI for Cloud-Based Communications Platform
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Release Date: September 14th, 2026
Questions Deadline: September 18th, 2026
Due Date: October 12th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Broward College
DESCRIPTION
The issuing organization is seeking information from vendors capable of providing a cloud-based communications platform that consolidates enterprise-grade telephony and video collaboration. The platform should be reliable, scalable, secure, high-performing, and easy to use for students, faculty, and staff across physical campus facilities and remote locations.
Required or desired capabilities include contact center functions such as call flow and queue management; call routing, management, and recording; unified communications and collaboration tools with AI-enabled features; mobile access; user provisioning; platform administration and operational support; reporting and billing; and application programming interface capabilities for integration with external third-party systems. Emergency communication functionality and security features aligned with industry-standard security frameworks are also sought.
Vendors must submit questions by September 18, 2026. Responses to the request for information are due by October 12, 2026.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on October 12, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Broward College. The work is located in Fort Lauderdale, Florida, United States.
- Who is a good fit for this opportunity?
- Cloud communications and unified communications platform provider
- Experience delivering enterprise telephony, video collaboration, and contact center solutions
- Demonstrated security and compliance expertise aligned with industry-standard frameworks
- Strong API integration, mobile access, provisioning, reporting, and billing capabilities
- Experience supporting higher education or other distributed, multi-location organizations
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.