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Protective Software Portfolio Assessment Service

Overview


Management Consulting & Admin Support
Yellowknife, Northwest Territories, CanadaPosted: August 20, 2026Deadline: September 12, 2026

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SUMMARY


A vendor is sought to assess the Protective Services software portfolio, data environment, integrations, security controls, costs, and organizational readiness. The engagement will produce modernization recommendations and a practical roadmap for an integrated, secure, and scalable public safety technology environment.

KEY REQUIREMENTS


BUDGET

Estimate

$50,000 – $150,000

CONTRACT DURATION


5 months

TIMELINE


RFP Period: August 19th, 2026 – September 11th, 2026

Project Award: September 18th, 2026

Project Initiation Meeting: September 24th, 2026 – September 25th, 2026

Project Plan Execution: September 28th, 2026 – February 19th, 2027

Final Invoice and Document Submission: February 26th, 2027

QUESTION DEADLINE


September 4, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Yellowknife

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The vendor will provide an assessment of the Protective Services software environment, including business and technical requirements, related enterprise systems, business processes, data flows, integrations, user needs, support models, and organizational readiness. The assessment will identify modernization options and recommend a practical implementation roadmap with potential software application solutions.

The work will map software tools to business functions, applications, databases, spreadsheets, manual workarounds, and shadow systems. It will document system owners, users, contracts, licensing, costs, hosting arrangements, support models, renewal dates, and division-specific systems. The vendor will also assess data quality, ownership, duplication, retention, access, reporting, analytics, and support for operational, compliance, productivity, performance, executive, and Council decision-making.

The assessment will review connectivity and integration with enterprise platforms and systems, including Microsoft 365, GIS, Finance, CityWorks, Click N Fix, hardware, mobile devices, and cloud services. It will identify risks associated with poor interoperability, siloed systems, and isolated data, while evaluating security controls, authentication, privacy, audit logging, encryption, permissions, and vendor security posture.

The vendor will review data residency, municipal records obligations, health information, enforcement evidence, and emergency communications data. The assessment will include licensing, maintenance, subscriptions, hosting, support, upgrades, staff time, training, customization, and integration costs, with an emphasis on integrated, secure, and scalable platforms supporting the full public safety service lifecycle. Questions must be submitted by September 4, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 12, 2026. Questions must be submitted by September 4, 2026.
What is the budget for this RFP?
Settle estimates the budget at $50,000 – $150,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City Of Yellowknife. The work is located in Yellowknife, Northwest Territories, Canada.
Who is a good fit for this opportunity?
  • Technology consulting firm with experience assessing public safety or municipal software portfolios
  • Expertise in enterprise applications, systems integration, data governance, and modernization roadmaps
  • Demonstrated knowledge of cybersecurity, privacy, records management, and regulated data environments
  • Experience evaluating Microsoft 365, GIS, financial, mobile, cloud, and operational service integrations
  • Capability to analyze software licensing, total cost of ownership, support models, and organizational readiness
  • Strong public-sector or local-government consulting experience

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