Professional Managed IT Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Publication of RFP: June 1st, 2026
Due date for proposals: June 29th, 2026, at 12:00 P.M. (M.T.)
Special Meeting to Choose Consultant: June 30th, 2026
Consultant Services Agreement Approved: June 30th, 2026
Continuing Services Agreement Effective: July 1st, 2026
Issuing Agency
Town Of Mountain View
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The government authority in Mountain View, Colorado is seeking a vendor to deliver professional managed IT services to support its technology infrastructure. The selected provider will ensure the seamless operation, security, and scalability of all IT resources, including mobile devices, laptops, desktops, servers, surveillance systems, ERP systems, wireless networks, and the connectivity of satellite sites.
Key responsibilities include developing and maintaining a disaster recovery and business continuity plan to safeguard data and enable rapid restoration of services during outages. The contractor will support a base of 10 or more staff members, delivering both remote and occasional onsite IT support across all municipal facilities.
Services must encompass a comprehensive, tiered support structure: Tier I for basic desktop support and help desk operations; Tier II for escalated, in-depth troubleshooting and on-site assistance; and Tier III for advanced systems management including Microsoft managed services, cloud administration, infrastructure and device management, and ensuring security and compliance. The initial contract period is one year.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 29, 2026.
- Who issued this RFP?
- It was issued by Town Of Mountain View. The work is located in Mountain View, Colorado, United States.
- Who is a good fit for this opportunity?
- Experience providing managed IT services to government or municipal clients
- Expertise in tiered IT support, including help desk, advanced troubleshooting, and systems management
- Proficiency with Microsoft managed services, cloud administration, and disaster recovery planning
- Ability to deliver both remote and occasional onsite support in Colorado
- Strong background with IT security, compliance, and infrastructure management
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