The government authority in Virginia is seeking vendors to provide a comprehensive range of professional IT and artificial intelligence (AI) services. The selected vendor will deliver managed services, technical expertise, and professional staffing to support daily operations, modernization projects, and AI-driven initiatives across the organization.

Services will encompass business, systems, and technical analysis, application and platform support for a wide variety of environments including Microsoft Office 365, Azure, Teams, Oracle, Workday, Salesforce, UKG, Infor, Cisco, Accela, Pluralsight, Udemy, and Faronics. The scope also covers AI platforms and applications, such as generative AI tools, AI-powered analytics, automation platforms, and intelligent chat/agent systems. Additional responsibilities include supporting AI governance, ethics, and compliance, as well as developing and integrating AI-enabled workflows.

Key expertise areas required include systems engineering, solution architecture, AI specialists, data science, and strong support for ServiceNow (including certified partners and implementation specialists). Project management and product management application support are also integral to this engagement.