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The U.S. International Trade Commission (USITC), through its Office of the Chief Information Officer and Network Services Division, is conducting market research for professional integration services related to an enterprise network monitoring system upgrade. This request is intended to help the agency assess available solutions and service capabilities for improving the monitoring of its network, server, storage, and virtualization infrastructure.
USITC maintains significant volumes of Controlled Unclassified Information, including confidential business, proprietary, and personally identifiable information, and relies heavily on its IT infrastructure for daily operations, communications, and data management. The agency currently uses WhatsUp Gold as its network monitoring system, but has identified several shortcomings, including an unintuitive interface, limited dashboard customization, lack of predictive monitoring, weak API integration, insufficient automation and notification capabilities, and rising costs.
The agency is seeking information on a comprehensive network monitoring solution and the professional services required for installation, configuration, and ongoing support. The objective is to improve network reliability, security, and performance through a more capable, modern monitoring platform.
This notice is a Request for Information only and is issued for planning and market research purposes. It is not a solicitation, request for proposal, or request for quotation, and no award is associated with this notice at this stage.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.