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SUMMARY
DESCRIPTION
A managed services provider is sought to support Mitel-based phone systems located across multiple schools in Rhode Island. The selected vendor will be responsible for delivering a comprehensive managed services agreement, which includes on-call support and maintenance for the phone systems at all participating school sites.
Key requirements include a two-hour response time for service requests during business hours, as well as after-hours, holidays, and weekends. The scope of service covers both the Mitel software and associated hardware deployed within the schools. The contract will span a period of three years.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on December 18, 2025 and is no longer accepting submissions.
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.