When is the submission deadline?

Submissions are due December 2, 2026. Questions must be submitted by October 26, 2026.

What is the budget for this RFP?

Settle estimates the budget at $5,000,000 – $15,000,000. The issuer has not published an official figure.

It was issued by State of Delaware Department of Government Support Services. The work is located in Delaware, United States.

Next Generation 9-1-1 Evolution (Due December 2, 2026)

Overview

Public Safety, Security & Fire

Delaware, United StatesPosted: October 12, 2026Deadline: December 2, 2026

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SUMMARY

KEY REQUIREMENTS

Must provide Delaware license(s) and/or certification(s) necessary to perform services
Must provide proof of insurance as identified in the RFP
Must attest that the vendor shall not store or transfer non-public State of Delaware data outside of the United States
Must provide a 100% Performance Bond in accordance with Delaware Code Title 29, Section 6927
Must provide the name(s), telephone, or cell phone number(s) of individuals available 24/7 for emergency response
Hardware, system software, and application software must be currently in use in a production environment by at least three other customers for at least six months
Must provide a system architecture/design diagram
Must provide a transmittal letter summarizing the firm's interest and attesting to data storage requirements

BUDGET

Estimate

$5,000,000 – $15,000,000

CONTRACT DURATION

120 months

TIMELINE

Public Notice: October 12, 2026

Deadline for Questions: October 26, 2026, 4:00 p.m.

Response to Questions Posted by: November 5, 2026, 4:30 p.m.

Deadline for Receipt of Proposals: December 2, 2026, 3:00 p.m.

QUESTION DEADLINE

October 26, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

State of Delaware Department of Government Support Services

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DESCRIPTION

The State of Delaware Department of Government Support Services is seeking professional services to provide a new NG9-1-1 system, including ESInet, Core Services, and Call Handling Equipment. Additionally, the State is seeking qualified vendors to provide comprehensive public safety software solutions for use by State Public Safety Answering Points (PSAPs) and emergency response agencies, including Computer Aided Dispatch (CAD), Mobile Data System (MDS), Browser-Based access to CAD, Law Enforcement Records Management System (LERMS), and Fire Records Management System (FRMS). The contract term is for ten years with five optional one-year extensions.

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Frequently asked questions

When is the submission deadline?: Submissions are due December 2, 2026. Questions must be submitted by October 26, 2026.
What is the budget for this RFP?: Settle estimates the budget at $5,000,000 – $15,000,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by State of Delaware Department of Government Support Services. The work is located in Delaware, United States.

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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