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Network Support Managed Service

Overview


IT Support, Hardware & Networking
Washington, District of Columbia, United StatesPosted: July 2nd, 2026Deadline: July 24th, 2026

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SUMMARY


Seeking a provider for 24x7x365 managed network support services, including proactive monitoring, incident response, and network security management for a Washington, DC government authority.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


RFP Advertise Date: July 8th, 2026

Issuance of RFP: July 1st, 2026

Deadline for Submission of Inquiries/Questions: July 15th, 2026

Submission of Proposals: July 24th, 2026

Evaluation Period: July 27th-28th, 2026

QUESTION DEADLINE


July 15th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


District Of Columbia Housing Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A government authority in Washington, DC is seeking a vendor to provide comprehensive network support managed services. Responsibilities include ensuring continuous availability, stability, and high performance of the organization's network infrastructure, as well as 24x7x365 proactive monitoring and rapid incident response.

The selected provider will be expected to improve network reliability, scalability, and capacity planning in alignment with operational needs. Network security is paramount, with requirements to strengthen security controls, maintain compliance with federal, district, and industry standards, and manage security infrastructure such as firewalls, intrusion detection and prevention systems (IDS/IPS). Timely application of security patches, firmware updates, and vulnerability remediation is also mandated.

Regular network monitoring and incident management reporting, as well as the maintenance of updated network topology diagrams and asset inventories, will be required. The contract period is one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 24, 2026. Questions must be submitted by July 15, 2026.
Who issued this RFP?
It was issued by District Of Columbia Housing Authority. The work is located in Washington, District of Columbia, United States.
Who is a good fit for this opportunity?
  • Experienced managed network service provider with government clients
  • Expertise in 24x7x365 network monitoring and rapid incident response
  • Strong background in network security management and compliance with federal standards
  • Capacity for network infrastructure documentation and reporting
  • Proven track record supporting organizations in Washington, DC or similar urban settings

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    Network Support Managed Service (Due July 24, 2026) | Settle RFP Hunter