MIS Support Services
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Questions due by August 11th, 2026.
Response deadline is August 17th, 2026.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Kirkwood
DESCRIPTION
The government authority in Kirkwood, Missouri, is seeking a vendor to provide management information systems (MIS) support services. The vendor will provide first-level support for VMware, Omnissa Horizon, Microsoft servers including SQL Server, Acronis Cyber Protect, Fortinet firewalls and installed modules, NinjaOne, Cisco and Juniper switches, Aruba wireless access points, Fortinet switches and access points, Hitachi VSP G200 and E590 systems, Brocade Fibre Channel switches, Cisco Duo, HPE servers, Nagios XI, Sophos antivirus and anti-spam, Cylance or Arctic Wolf Aurora, and Microsoft 365.
The selected vendor must provide methods for contacting support staff 24 hours a day, seven days a week, and must be available for both remote and on-site support. The vendor will also be required to submit a monthly report documenting activities, time spent, and issue resolutions. Questions must be submitted by August 11, 2026, and proposals are due by August 17, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- This RFP closed on August 17, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by City Of Kirkwood. The work is located in Kirkwood, Missouri, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with government or public-sector support experience
- Demonstrated expertise across virtualization, Microsoft server environments, networking, storage, cybersecurity, and cloud productivity platforms
- Capable of providing 24/7 help desk and escalation support
- Able to deliver both remote and on-site technical services in or near Kirkwood, Missouri
- Experienced in service-level reporting, incident tracking, and monthly performance documentation
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.