Managed Services and Technical Support
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Bureau Of Information Technology
DESCRIPTION
A government authority located in St. Thomas, Virgin Islands is seeking a vendor to provide managed services and technical support for its technology environment. The scope includes support for core infrastructure operations and technical assistance across both on-site and remote service models.
Required services include managed DNS hosting services to support agency domain infrastructure, including hosting of external DNS zones and global DNS propagation and configuration management. The engagement also includes network support and troubleshooting, on-site technical support, remote engineering support, interim operational and infrastructure support, and transition considerations.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 22, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Bureau Of Information Technology. The work is located in St. Thomas, US Virgin Islands, United States; Christiansted, US Virgin Islands, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with government or public-sector support experience
- Expertise in DNS hosting, domain infrastructure, and network operations
- Capability to deliver both on-site technical support and remote engineering services
- Experience with infrastructure stabilization, transition support, and interim operations
- Responsive regional presence or ability to serve St. Thomas effectively
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.