When is the submission deadline?

Submissions are due August 27, 2026. Questions must be submitted by August 7, 2026.

It was issued by City Of Canton. The work is located in Canton, Georgia, United States.

Who is a good fit for this opportunity?

Managed IT services firm with municipal or public sector experience. Provider with 24/7 network monitoring, help desk, and onsite support capabilities. Cybersecurity company offering MDR, SOC monitoring, and firewall management. Team experienced in infrastructure management, patching, and cloud administration. Regional presence or ability to dispatch qualified technicians to Canton, Georgia. Vendor capable of supporting approximately 250 end users.

Managed Information Technology Services (Due August 27, 2026)

Overview

IT Support, Hardware & Networking

Canton, Georgia, United StatesPosted: July 7th, 2026Deadline: August 27th, 2026

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SUMMARY

A government authority in Canton, Georgia seeks a managed IT services provider to deliver infrastructure management, cybersecurity, cloud administration, and end-user support. The work includes 24/7 monitoring and security services, with onsite technician dispatch when needed.

KEY REQUIREMENTS

Must provide a hard copy and an electronic copy (pdf) of the proposal on a flash drive
Must submit cost proposal in a separate sealed envelope
Must provide proof of commercial insurance with a single limit not less than $1,000,000
Must include a copy of current business license
Must include completed Contractor Information Form, Conflict of Interest Certification, E-Verify Federal Work Authorization, and Vendor Statement of Tax Status
Must demonstrate specific expertise in managed IT services
Proposal must be limited to 30 pages
Must provide at least three references for similar services

TIMELINE

Public advertisement issued: July 7th, 2026

Deadline for questions: August 7th, 2026

City response to questions: August 12th, 2026

Proposals due: August 27th, 2026

Shortlist interviews: August/September 2026

Final recommendation for council approval: September 2026

Professional service agreement start date: October 2026

QUESTION DEADLINE

August 7th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Canton

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

A government authority in Canton, Georgia is seeking a vendor to provide managed information technology services as an extension of its internal IT staff. The selected provider will be responsible for high-level infrastructure management, cybersecurity support, and strategic technology procurement.

The scope includes comprehensive 24x7x365 proactive monitoring, alerting, patching, and maintenance of the City’s IT environment. The vendor must also provide end-user support, including dispatching a qualified technician to City Hall when remote support is not sufficient to resolve covered incidents.

Security services are required as part of the base managed services package. These services include managed detection and response (MDR) endpoint protection for approximately 250 covered end users, 24/7 security operations center monitoring as part of the MDR service, firewall advanced threat protection, next-generation firewall management, and cloud administration. Normal support hours are Monday through Friday, 8:00 AM to 5:00 PM Eastern Time, excluding City-observed holidays.

All questions must be submitted no later than August 7, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 27, 2026. Questions must be submitted by August 7, 2026.
Who issued this RFP?: It was issued by City Of Canton. The work is located in Canton, Georgia, United States.
Who is a good fit for this opportunity?: Managed IT services firm with municipal or public sector experience
Provider with 24/7 network monitoring, help desk, and onsite support capabilities
Cybersecurity company offering MDR, SOC monitoring, and firewall management
Team experienced in infrastructure management, patching, and cloud administration
Regional presence or ability to dispatch qualified technicians to Canton, Georgia
Vendor capable of supporting approximately 250 end users

Analysis generated by Settle AI from the source RFP.

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