Learning Management Hosting Services

An agency in Alberta is seeking a vendor to provide comprehensive learning management system (LMS) hosting services for its Moodle environment. The scope of work includes delivering a cost-effective, cloud-based hosting solution to support three distinct instances of Moodle—each with production, test, and development versions—for a total of nine environments.

The selected provider must support integration with the agency's existing systems, including PeopleSoft Student for student information management, Azure for single sign-on identity management, and Course Merchant for enrolment in continuing education courses. Experience integrating Moodle with these platforms is highly desirable.

Vendors should have a strong track record in secure Moodle hosting, offering robust data storage, backup, and archiving solutions. The hosting architecture should be cloud-based or hybrid, with high availability (99.9% uptime SLA), load balancing, auto-scaling, and redundant infrastructure across multiple data centers. Security requirements include end-to-end encryption (TLS 1.2+), AES-256 encryption for data at rest, role-based access control, and multi-factor authentication for administrators. Respondents are also expected to detail their data privacy practices and data ownership policies.

The initial contract term is for one year, and interested parties must submit any questions regarding the opportunity by December 5, 2025.