IT Managed Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Pre-Proposal Meeting: September 9th, 2026
Q&A Deadline: September 16th, 2026
Proposal Due Date: September 29th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Biloxi Housing Authority
DESCRIPTION
The government authority in Biloxi, Mississippi is seeking a vendor to provide comprehensive IT managed services. Responsibilities include monitoring and managing server operating systems, patch and update management, user moves, adds and changes, near-real-time monitoring of equipment availability and event logs, and oversight of critical business systems and processes.
The selected vendor will provide routine-hours help desk support for supported applications and operating systems, including Microsoft 365, as well as remote diagnostics, control support, application services and engineering services for desktop and server environments. Onsite reactive support and labor will be required when hardware failures or other issues cannot be resolved remotely. Services also include endpoint protection and event resolution, firewall and VPN administration, cloud-based third-party email security and encryption, advanced endpoint security with ransomware protection and continuous threat monitoring, and full Microsoft 365 tenant administration.
The vendor will also manage Exchange Online, OneDrive, SharePoint and Teams. A pre-bid meeting is scheduled for September 9, 2026, and questions must be submitted by September 16, 2026. Proposals are due September 29, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 29, 2026. Questions must be submitted by September 16, 2026.
- Who issued this RFP?
- It was issued by Biloxi Housing Authority. The work is located in Biloxi, Mississippi, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with government or public-sector experience
- Expertise in Microsoft 365, Exchange Online, OneDrive, SharePoint and Teams administration
- Proven capabilities in endpoint security, ransomware protection, email security and encryption
- Experience managing firewalls, VPNs, server operating systems and patching programs
- Capacity to provide remote monitoring, routine-hours help desk support and onsite response in or near Biloxi, Mississippi
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.