IT Managed Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions Due: August 18th, 2026
Proposals Due: August 25th, 2026
Selectboard Review and Approval: September 8th, 2026
Contract Start: October 1st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Town Of Milton
DESCRIPTION
The government authority in Milton, Vermont is seeking a vendor to provide comprehensive IT managed services under a three-year contract. Services will include IT strategy and governance, hardware lifecycle management, infrastructure management, cybersecurity, compliance, and support focused on minimizing downtime and maintaining secure, reliable operations.
The selected provider will deliver help desk and end-user support for all users from 8:00 a.m. to 5:00 p.m., Monday through Friday, with additional labor rates for night and weekend services. The scope also includes email security with advanced threat protection, email archiving and encryption for 72 Microsoft 365 accounts, and Microsoft and third-party patch management for three Windows servers and 50 Windows PCs.
All questions regarding the opportunity must be submitted by August 18, 2026. Proposals are due by August 25, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 25, 2026. Questions must be submitted by August 18, 2026.
- Who issued this RFP?
- It was issued by Town Of Milton. The work is located in Milton, Vermont, United States.
- Who is a good fit for this opportunity?
- Managed service provider with experience supporting government or regulated organizations
- Strong Microsoft 365, Windows server, endpoint management, and email security expertise
- Capable of providing weekday help desk and end-user support with after-hours coverage
- Demonstrated cybersecurity, compliance, patch management, and infrastructure management experience
- Established provider able to support a three-year service contract
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.