Inmate Telephone System
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
RFP Release Date: February 26th, 2026
Deadline for Site Evaluation Registration Forms: March 12th, 2026
Site Evaluation – Part 1: Main Jail, RCCC: March 24th, 2026
Site Evaluation - Part 2: YDF: March 25th, 2026
Deadline for Submitting Written Questions: April 7th, 2026
Dissemination of Answers to Questions: April 21st, 2026
Deadline for Proposals: May 5th, 2026
Award Contract: August 31st, 2026
Onsite Interview Finalists (If Necessary): TBD
QUESTION DEADLINE
Issuing Agency
Sacramento County Sheriff's Office
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The County is seeking a vendor to provide an inmate telephone system comprising various call types, including collect, pre-paid collect, debit, free, visitation sessions, and inbound voicemail. The system must incorporate voice biometric technology for initial and ongoing inmate identity verification, with integrated analytical tools and reporting capabilities.
Additionally, a complete IP-based Video Visitation System is required to enable real-time video and audio communications between inmates and the public or professionals remotely, as well as facilitate video court proceedings with the Superior Court. The contractor is expected to provide these services without reducing total gross revenue based on certain deductions, such as fees, bad debt, or uncollectible calls.
A pre-bid meeting is scheduled for March 24, 2026, and questions should be submitted by April 7, 2026.
Source attribution
This Settle Intelligence analysis is based on the issuing organization’s RFP listing.