Inmate Communications Solution

Location:

Texas, USA

Posted on:

Nov 19, 2025

Deadline:

Dec 18, 2025

Summary:

Texas seeks a vendor to provide a comprehensive inmate communications solution with features like call recording, transcription, and voice biometrics.

(1) Vendor needs to provide inmate communications solution.– Various system functions, including a PIN system, pre–approved number lists, call blocking, restrictions on third–party calls, and call tracking.– Call recording and storage, including a do–not–record list for attorney–client and other privileged calls.– Call transcription services.– Key–word searching by, for example, calls arranged or stored by inmate PINs and time and date.– Voice biometrics.– Options for call–length or call–frequency limitations.– Ability to provide a recording of a call or call–identifying information in response to a court order or other lawful process. (2) All questions must be submitted no later than December 8, 2025. (3) A mandatory pre–bid meeting will be held on December 2, 2025. (4) The contract period will be for three years.

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