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Information Technology Service

Overview


IT Support, Hardware & Networking
Danville, Virginia, United StatesPosted: July 1st, 2026Deadline: August 14th, 2026

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SUMMARY


The Danville, Virginia government is seeking a vendor for comprehensive IT services, including help desk support, Microsoft 365 administration, cybersecurity, and network management.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Issuance of RFP: June 26th, 2026

Technical Questions/Inquiries Due: July 17th, 2026

Answers Distributed: July 31st, 2026

RFP Response Due: August 3rd, 2026

Final Award Notification: August 14th, 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Danville Redevelopment and Housing Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Danville, Virginia is seeking a vendor to provide comprehensive information technology (IT) services. Key responsibilities include delivering superior 8x5x365 help desk support ranging from tier one to tier three, utilizing industry best practices and procedures. The selected provider will also be responsible for administering and supporting Microsoft 365 applications such as Exchange, SharePoint, Teams, and OneDrive, as well as offering support for overall IT operations to ensure reliability and security.

Additionally, the scope of work encompasses managed SOC-as-a-Service for continuous monitoring and proactive response to digital threats, intrusions, and attacks. The vendor must deliver proactive monitoring and management of switches, routers, wireless systems, and other networking equipment, provide API-based phishing and spam filtering, and conduct security awareness training to educate staff about current cybersecurity threats and compliance measures.

The provider will be expected to offer unlimited remote and on-site support, improve the cybersecurity posture, reduce technology-related downtime, assist with budgeting and technology planning, and ensure all technology initiatives align with organizational goals. The contract period is set for three years, with the requirement for predictable and transparent costs throughout the duration.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 14, 2026. Questions must be submitted by July 17, 2026.
Who issued this RFP?
It was issued by Danville Redevelopment and Housing Authority. The work is located in Danville, Virginia, United States.
Who is a good fit for this opportunity?
  • Experienced IT managed service provider with a strong government client portfolio
  • Expertise in help desk operations, SOC-as-a-Service, and Microsoft 365 administration
  • Proven ability to deliver both remote and on-site support in Virginia
  • Demonstrated success in proactive network management and cybersecurity
  • Ability to offer predictable, transparent pricing for long-term contracts

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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