When is the submission deadline?

Submissions are due November 10, 2026. Questions must be submitted by October 20, 2026.

What is the budget for this RFP?

The published budget is $462,000.

It was issued by Grambling State University. The work is located in Grambling, Louisiana, United States.

Information Technology Managed Services (Due November 10, 2026)

Overview

IT Support, Hardware & Networking

Grambling, Louisiana, United StatesPosted: October 9, 2026Deadline: November 10, 2026

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SUMMARY

Grambling State University is seeking proposals from qualified firms to provide information technology managed services, including support for its Ellucian Banner ERP system, cybersecurity, and end-user functionality.

KEY REQUIREMENTS

Must have at least five years of experience providing managed IT services to higher education or public sector clients of comparable size and complexity
Must demonstrate direct experience supporting Ellucian Banner ERP systems and related third-party integrations, including DegreeWorks
Must provide two dedicated Programmer Analysts with demonstrated Banner expertise
Must provide a Service Delivery Manager to serve as the primary point of accountability
Must maintain 99.9% monthly uptime for critical enterprise systems
Must provide 24x7x365 monitoring and incident response
Must comply with all applicable federal, state, and local laws, rules, and policies
Must be registered and in good standing with the Louisiana Secretary of State
Must provide required insurance coverage, including professional liability and cyber liability

BUDGET

Verified

$462,000

CONTRACT DURATION

12 months

TIMELINE

RFP posted: October 9th, 2026

Deadline to submit questions: October 20th, 2026

Proposal submission deadline: November 10th, 2026

Bid opening: November 10th, 2026

QUESTION DEADLINE

October 20, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Grambling State University

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DESCRIPTION

Grambling State University is soliciting proposals for information technology managed services to support its enterprise systems, cybersecurity, and end-user functionality. The scope includes ERP managed services, staff augmentation, technical expertise, and related deliverables to support the University's Ellucian Banner modules and associated functionality. The initial contract term is 12 months, with the option to extend for up to 48 additional months, not to exceed a total of 60 months. The total amount available for the initial contract term shall not exceed $462,000.

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Frequently asked questions

When is the submission deadline?: Submissions are due November 10, 2026. Questions must be submitted by October 20, 2026.
What is the budget for this RFP?: The published budget is $462,000.
Who issued this RFP?: It was issued by Grambling State University. The work is located in Grambling, Louisiana, United States.

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