Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
A government authority in San Benito, Texas is seeking a vendor to provide information technology consulting services under a managed service model. The selected contractor will support the agency's phones, laptops, workstations, network administration, server management, and other software- and hardware-related functions.
The agency intends to award a professional services contract for a twenty-four-month term beginning on the date of award, subject to contract terms. Scope of work includes installing and configuring computer hardware, software, systems, networks, printers, and scanners; monitoring and maintaining computer systems and networks; responding to service issues and requests in a timely manner; and providing technical support either in person or remotely.
Additional responsibilities include setting up accounts for new users, repairing and replacing equipment as needed, testing new technology, and potentially training staff on the use of equipment and software programs.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.