Information Systems Director Services
Overview
Fit Score
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SUMMARY
DESCRIPTION
The organization seeks a provider of Information Systems Director services to build a culture of customer service within the information systems team. The selected professional will develop and oversee customer service processes to support end users in their engagement with the organization's information systems.
Key responsibilities include managing projects related to critical business applications such as Salesforce, Intacct, LearnUpon, Cvent, Emma, and the partner website portal, as well as their integrations. The director will also lead change management and communication initiatives in support of information systems projects, and oversee the continual improvement of the Salesforce system. Collaboration with both internal staff and external stakeholders is essential to identify opportunities for innovation and process improvement.
The role requires establishing policies, practices, and security measures to protect information resources and ensure compliance with IT governance, data privacy, and cybersecurity standards. Oversight will be provided to staff managing daily operations of various data systems and tools, and the director may advise on the operation, planning, and management of the organization's atlas system.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 20, 2026.
- Who is a good fit for this opportunity?
- Firms with experience providing interim or fractional IT/executive leadership
- Proven expertise managing enterprise information systems like Salesforce, Intacct, and e-learning platforms
- Demonstrated capabilities in IT governance, customer service culture, and compliance
- Prior experience supporting nonprofit or mid- to large-sized organizations
- Strong background in change management and cross-departmental collaboration
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