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The agency is seeking a vendor to provide financial system hosting services for a five-year contract period. The selected provider will deliver hosting, managed services, technical administration, database administration, support, maintenance, disaster recovery, and related professional services. The solution must be secure, reliable, scalable, cost-effective, and capable of supporting the agency’s long-term operational requirements.
The hosting solution should describe available options using Oracle Cloud Infrastructure, Amazon Web Services, and Microsoft Azure. Required managed infrastructure services include 24x7 monitoring, server administration, and operating system administration. CNC administration responsibilities include package builds and deployments, Electronic Software Update installation and deployment, and Object Configuration Manager administration. Database services must cover Oracle Database administration, backup and recovery, and database security administration.
The vendor must also address backup and disaster recovery processes, including backup frequency, retention periods, and storage locations; security and compliance; service-level provisions such as escalation procedures, 24x7 critical support availability, and service credit policies; and migration services, including the migration methodology, project approach, and estimated implementation timeline. Questions must be submitted by September 23, 2026.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.