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The contractor will provide enterprise cloud and network operations, management, sustainment, and support services. Responsibilities include supporting cloud environments and services, including a Microsoft Azure Impact Level 4/5 security environment and Intune-managed endpoints. Services must support confidentiality, availability, performance, compliance, and security across Microsoft Azure, Microsoft 365, Intune-managed endpoints, SD-WAN, and other cloud service provider environments while maintaining a cloud-agnostic approach for multicloud operations.
The scope includes enterprise IT support such as help desk operations, network operations, cybersecurity, cloud tenant and Microsoft 365 management, endpoint management, IT service management, cloud service management, records management, eDiscovery, and compliance. Architecture improvements may include implementing enterprise cloud solutions and installing Azure HCI Stacks to bring cloud services closer to end users. The contract period will be five years, and the procurement is set aside for total small businesses.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.