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Enterprise Cloud Support Services

Overview


Data Analytics, AI & Cloud Hosting
Virginia, United StatesPosted: September 11, 2026Deadline: October 13, 2026

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SUMMARY


This five-year contract seeks a small business to provide enterprise cloud, network, endpoint, cybersecurity, and IT service management support. The work includes Azure and Microsoft 365 operations, SD-WAN management, multicloud support, Azure HCI Stack implementation, and compliance services.

DESCRIPTION


The contractor will provide enterprise cloud and network operations, management, sustainment, and support services. Responsibilities include supporting cloud environments and services, including a Microsoft Azure Impact Level 4/5 security environment and Intune-managed endpoints. Services must support confidentiality, availability, performance, compliance, and security across Microsoft Azure, Microsoft 365, Intune-managed endpoints, SD-WAN, and other cloud service provider environments while maintaining a cloud-agnostic approach for multicloud operations.

The scope includes enterprise IT support such as help desk operations, network operations, cybersecurity, cloud tenant and Microsoft 365 management, endpoint management, IT service management, cloud service management, records management, eDiscovery, and compliance. Architecture improvements may include implementing enterprise cloud solutions and installing Azure HCI Stacks to bring cloud services closer to end users. The contract period will be five years, and the procurement is set aside for total small businesses.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 13, 2026.
Who is a good fit for this opportunity?
  • Small business with enterprise cloud operations and managed services experience
  • Expertise in Microsoft Azure, Azure Government or IL 4/5 environments, Microsoft 365, and Intune
  • Demonstrated network operations, SD-WAN, endpoint management, and cybersecurity capabilities
  • Experience supporting multicloud environments and implementing Azure HCI Stack solutions
  • Proven IT service management, records management, eDiscovery, and compliance experience
  • Ability to provide enterprise help desk and operational support for a five-year engagement

Analysis generated by Settle AI from the source RFP.

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