Emergency Dispatch Media Logging System
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFP Period: September 8th, 2026 – September 29th, 2026
Estimated project award date: October 5th, 2026
Project execution (installation, configuration, and testing): October 2026 – November 2026
Go-live (subject to City approved testing): On or around December 15th, 2026
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Yellowknife
DESCRIPTION
The City is seeking a vendor to provide, install, configure, and maintain an emergency dispatch media logging system for its Public Safety Communication Centre. The system will replace an existing end-of-life solution supporting 24/7/365 emergent and non-emergent dispatch operations for fire, rescue, emergency medical services, municipal enforcement, and public works.
The solution must support two separate dispatch locations—a primary site and a backup site—and provide secure, reliable, continuous recording and storage across multiple phone and radio channels. It must offer real-time recording and playback for at least 15 recording sources, record transmissions at both locations, and provide customizable, user-friendly access based on account roles and permissions.
The required services include hardware and software installation, licensing, configuration, integration with existing systems, migration assistance as appropriate, testing, backup and notification configuration, documentation, administrator and end-user training, and warranty and maintenance support. Technical documentation must include operating manuals, backup and recovery procedures, maintenance and support procedures, and escalation contacts.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 29, 2026.
- Who issued this RFP?
- It was issued by City Of Yellowknife. The work is located in Yellowknife, Northwest Territories, Canada.
- Who is a good fit for this opportunity?
- Emergency communications and public safety recording system integrator
- Experience deploying mission-critical voice and radio logging systems
- Capability to support redundant primary and backup dispatch locations
- Expertise in secure recording, storage, access controls, and system integration
- Able to provide installation, training, documentation, warranty, and ongoing maintenance
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.