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Downtown Parking District Enforcement and Administration Services

Overview


Management Consulting & Admin Support
Medford, Oregon, United StatesPosted: September 4, 2026Deadline: September 23, 2026

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SUMMARY


Medford seeks a vendor to operate downtown parking enforcement and administration, including permits, payments, citations, customer service, reporting, staffing, and data protection. The expected staffing model includes three full-time employees and one part-time or relief employee.

KEY REQUIREMENTS


CONTRACT DURATION


32 months

TIMELINE


September 14th, 2026 at 11am: Virtual Meeting Q&A Session

September 14th, 2026 at 1pm: Deadline to Submit Questions Regarding Project Scope of Work

September 16th, 2026 at 3pm: Addenda Issued if required

September 23rd, 2026 at 3pm: Proposals Due

October 1st, 2026: Intent to Award

October 23rd, 2026: Anticipated Award

November 1st, 2026: Contract Effective

QUESTION DEADLINE


September 14, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Medford

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DESCRIPTION


The government authority in Medford, Oregon is seeking a vendor to provide downtown parking district enforcement and administration services. The selected provider will be expected to deliver consistent and fair enforcement, strong customer service, dependable permit, payment, and citation administration, and accurate operational reporting.

The baseline staffing model consists of three full-time employees and one part-time or relief employee. Responsibilities include administering, issuing, renewing, canceling, and billing City parking permits; providing customer service; and collecting and processing parking fines and related charges. The vendor must maintain reasonable audit trails for citations, corrections, payments, permits, and other material transactions.

The provider must protect vehicle, license plate, payment, personally identifiable, credential, and other sensitive information in accordance with applicable laws and City requirements. It must also provide a complete staffing roster with background screening and training records, review uniforms, technology, system access, and supervisory assignments, coordinate authorized transfers of relevant operational information, and test citation, permit and payment access, communications, reporting, data exchange, and outage procedures. Questions must be submitted by September 14, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 23, 2026. Questions must be submitted by September 14, 2026.
Who issued this RFP?
It was issued by City Of Medford. The work is located in Medford, Oregon, United States.
Who is a good fit for this opportunity?
  • Parking enforcement and municipal parking administration provider
  • Experience managing permits, citations, payments, appeals, and customer service
  • Capability to staff and supervise three full-time and one relief employee
  • Strong data security, audit control, background screening, and compliance practices
  • Experience integrating parking, payment, reporting, and data exchange systems

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