Desktop Network, Server Administration and Support Services

Overview

IT Support, Hardware & Networking

Port Chester, New York, United StatesPosted 3 days agoDeadline: May 28th, 2026

Fit Score

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SUMMARY

Port Chester, New York is seeking a one-year IT support provider for desktop, network, and server administration services. The work includes help desk support, workstation deployment and repair, software and license management, and Windows Server administration.

KEY REQUIREMENTS

Must hold current certifications for NSC Network Security Level for Fortinet, Palo Alto PAN-OS Version 8.1 or later, and Ubiquiti Enterprise Wireless Admin
Must have experience with API integrations
Must have a criminal background check performed by the Village of Port Chester Police Department for all technicians
Must use a Village-issued domain account via the Village’s TeamViewer PAID account on a dedicated Village workstation
Must maintain compliance with US Department of Justice, FBI CJIS Security Policy Version 6.0
Must provide one hard copy and one electronic copy of the proposal on a USB flash drive
Must provide certificates of insurance evidencing required coverage
Must have at least three references from other clients, especially public agencies, within the last three years

BUDGET

Estimate

$150,000 – $300,000

CONTRACT DURATION

36 months

TIMELINE

Issue Date: May 4th, 2026

Mandatory Site Meeting: May 22nd, 2026

Questions Due: May 21st, 2026

Proposals Due: May 28th, 2026

QUESTION DEADLINE

May 21st, 2026

Issuing Agency

Village Of Port Chester

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in Port Chester, New York is seeking a vendor to provide desktop network, server administration, and technical support services. The selected contractor will support the agency's information technology needs across administrative departments, boards, commissions, and related agencies, providing both strategic IT oversight and day-to-day operational support.

Scope of work includes responding to help desk tickets, workstation break/fix support, software installations, out-of-warranty hardware repair, troubleshooting new issues, quarterly BIOS and firmware maintenance on workstations, configuring and deploying new workstations, maintaining records, supporting managed copiers, documenting software application version schedules, inventory documentation, license management, application-specific support, and IP camera troubleshooting.

The vendor will also provide Microsoft Windows Server 2016 through current operating system administration, including applying updates, reviewing and maintaining Event Viewer logs, and adding, deleting, or cleaning up applications with software manufacturers. The contract term is one year. Questions are due by May 21, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.