Computer Technician Services
Location:
Washington, United States
Posted on:
Deadline:
Summary:
The government is soliciting proposals for comprehensive computer technician services including hardware, software, networking, and cybersecurity support.
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A government authority in Washington seeks a vendor to provide computer technician services, covering a range of support and maintenance tasks for computers, printers, and related peripherals.
Services required include troubleshooting and resolving hardware and software issues, maintaining and updating systems, network troubleshooting and basic configuration support, installing updates, patches, antivirus, and security software, data backup assistance and recovery, and guidance on cybersecurity best practices. The selected contractor will also assist with email configuration and cloud-based systems, such as Microsoft 365 or Google Workspace, where applicable.
Proper documentation of all services performed will be required throughout the contract.
Best-fit vendors:
• Experienced IT support providers with expertise in hardware, software, and network troubleshooting
• Familiarity with government contracting requirements
• Capability to service a range of devices including computers and printers
• Knowledgeable in cybersecurity and cloud-based services
• Ability to provide clear service documentation
