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Comprehensive Hosting Services for Careware Application Database

Overview


IT Support, Hardware & Networking
Washington, District of Columbia, United StatesPosted: July 15th, 2026Deadline: July 29th, 2026

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SUMMARY


A Washington, DC government authority is seeking a contractor to provide secure hosting and maintenance services for a central Careware application database system. The work includes secure access, backups, incident response support, and 24/7 system availability under a one-year contract.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


The contract term is for one year from the date of award, with four one-year option periods, for a total duration not to exceed five years.

QUESTION DEADLINE


May 7th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Office Of Contracting And Procurement

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DESCRIPTION


A government authority in Washington, DC is seeking a contractor to host and maintain comprehensive hosting services for a central Careware application database system. The selected contractor will be responsible for establishing and maintaining a secure physical and virtual server environment, along with secure connectivity to the application database through methods such as VPN, secure web access, and virtual desktop access.

The scope includes supporting up to five concurrent administrative users, maintaining backup services and offsite storage of backup media, and providing designated agency users and system administrators with access to backup data files. The contractor must also provide a security team to monitor, assess, and respond to security incidents in accordance with agency control standards, including processes related to media destruction.

The hosting environment must ensure continuous availability 24 hours per day, 7 days per week. The system must support a database that can grow to at least 200 gigabytes, maintain a server of at least 24 gigabytes in size, and accommodate file upload and download capacity across network and test servers. The contract term is one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 29, 2026. Questions must be submitted by May 7, 2026.
Who issued this RFP?
It was issued by Office Of Contracting And Procurement. The work is located in Washington, District of Columbia, United States.
Who is a good fit for this opportunity?
  • Managed hosting or cloud infrastructure provider with secure government or healthcare system experience
  • Firm experienced in database hosting, backup management, and disaster recovery services
  • Company with 24/7 monitoring and incident response capabilities
  • Provider familiar with secure remote access tools such as VPN, secure web portals, and virtual desktop environments
  • Team capable of supporting compliance-driven security controls and media destruction procedures
  • Vendor with experience maintaining high-availability environments for mission-critical applications

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