The State of Georgia is seeking a vendor to deliver a college and career navigation solution through a Software-as-a-Service (SaaS) model. The selected provider will be responsible for implementing the solution using a hybrid project approach, integrating both Waterfall methodology at the program level and Agile methodologies throughout each project phase. This dual approach will facilitate program governance, scope management, and budgeting, while allowing for flexibility and responsiveness during development.

Key responsibilities include documenting and mapping current and future business processes, configuring workflows, and establishing security roles and user permissions within the solution. The vendor will design secure interfaces for integration with state and third-party systems, and develop standard and customized reports, dashboards, and analytics to support both operational and management objectives.

Additional services include comprehensive system testing to ensure functionality, data integrity, and security, as well as the creation and delivery of training materials for a variety of user groups. The vendor will also manage go-live and cutover activities and provide tiered ongoing support following implementation to ensure a successful transition and continued operation of the system.