Co-Managed Information Technology Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFP issued: September 1st, 2026
Written questions due: September 9th, 2026
NCA responses to questions posted: September 14th, 2026
Proposals due: September 22nd, 2026
Finalist interviews/demos: Week of October 5th, 2026
Selection & contract execution: Mid-to-late October 2026
Onboarding begins: Early November 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
National Children's Alliance
DESCRIPTION
A government authority in Washington, DC is seeking a co-managed information technology services partner to work alongside its internal technology staff. The partner will supplement, rather than replace, internal IT and will provide day-to-day end-user support, advanced engineering, and cybersecurity services while internal IT retains organizational context, approvals, prioritization, and selected routine administrative responsibilities.
As an initial phase, the selected provider will conduct a structured discovery and current-state assessment and produce a documented configuration baseline covering Entra ID, Intune, Defender, Purview, backup, and access controls. Services will include remote monitoring and management for endpoints and cloud services, automated alerting, health and performance dashboards, and proactive remediation.
The engagement will also include Tier 1–3 service desk and end-user support, patch and vulnerability management for operating systems and third-party applications, vulnerability scanning and remediation reporting, and cybersecurity services including 24/7 managed detection and response, endpoint detection and response, email security, SIEM and log management, security awareness training, phishing simulations, and incident response with breach notification commitments. The provider will also co-design auditable onboarding and offboarding workflows covering licensing, permissions, mailbox conversion, data preservation, and timely access revocation.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 22, 2026. Questions must be submitted by September 9, 2026.
- Who issued this RFP?
- It was issued by National Children's Alliance. The work is located in Washington, District of Columbia, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with co-managed support experience
- Expertise in Microsoft Entra ID, Intune, Defender, and Purview
- 24/7 MDR, EDR, SIEM, incident response, and email security capabilities
- Experience supporting fully remote government or regulated environments
- Strong service desk, patch management, vulnerability remediation, and IT automation capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.