The organization is seeking a vendor to provide comprehensive managed cloud hosting services, specifically infrastructure-as-a-service, to support the maintenance of its existing private cloud datacenter environment. The solution must include management of a VMware-based infrastructure or a comparable virtualization platform, along with migration services to transfer the current private cloud environment to the updated or renewed solution. Secondary site capabilities must be provided for failover, and firewall-based traffic rerouting between primary and backup sites is required.

Further requirements include an enterprise-grade backup solution with defined retention policies, remote user connectivity options, and a robust downtime minimization strategy. The datacenter controls must comply with SOC 2 Type II standards to ensure security and reliability. The contract period is three years, allowing for long-term management and support of the cloud hosting services.